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Buyback

Buyback Program – Device Sanitization and Secure Handling

Upgrade With Confidence

Our Buyback Program makes it simple to trade in your old devices for cash or account credit—while ensuring your information is protected every step of the way.

What Happens After You Trade-In Your Device

Once received, each device is carefully processed by trained professionals inside our secure facility. We follow strict security measures to safeguard your information. Before any device is reused, all personal data—including contacts, messages, call history, photos, and videos—is permanently erased using advanced sanitization methods.

Data Security & Privacy

We adhere to strict protocols designed to protect your information:

  • Data Sanitization: Certified processes erase all stored data using industry-approved logical overwrite methods or physical destruction when necessary.
  • Testing and Repair: Devices undergo diagnostics, component replacement, and quality checks to prepare them for reuse or resale.

These procedures comply with industry-leading information security and cybersecurity risk management frameworks. All storage media are securely erased, and devices are returned to factory default settings. Devices that cannot be fully verified as “data clear” are safely destroyed and responsibly recycled.

Secure Warehousing

All devices are stored in a restricted-access, monitored warehouse equipped with 24/7 surveillance, inventory tracking, and environmental safeguards. This ensures both data protection and physical security from the moment devices arrive until final processing.

How Devices Are Handled

  • Receiving: SIM and memory cards are removed and shredded. Devices are checked against lost/stolen databases and logged with serialized inventory.
  • Data Clearing: Trained staff use specialized software to permanently erase all personal data.
  • Inspection: Each unit undergoes Quality Control checks, with audits to confirm compliance.
  • Secure Warehousing: Cleared devices are stored in a restricted, monitored facility until redeployment or recycling.
  • Recycling: Devices that cannot be sanitized or refurbished are responsibly recycled in line with environmental standards.

Not sure how much your device is worth?  

We are here to help, contact us at 818-988-1234, ext. 11, or via email at service@wirelessprotech.com.